News

The Troy Dolan Group Acquires Best Market Audits (BMA)

June 5, 2007 - We are pleased to announce that The Troy Dolan Group has acquired Best Market Audits (BMA). BMA will operate as the Mystery Shopping/Audit division of The Troy Dolan Group. Peter Thorwarth and his team at BMA will remain on board and continue to run the BMA operation as it has for the past 16 years.

BMA was founded in 1991 by Peter Thorwarth and is one of the most respected Mystery Shopping companies in the United States. BMA is focused on providing the highest quality services in the area of Mystery Shopping, Audits and Incentive Programs. BMA is a charter member of the MSPA.

The Troy Dolan Group is a management consulting firm specializing in Customer Experience Management (CEM), providing an array of services, including Mystery Shopping, Customer Surveys, Training and Consulting to help their clients build brand loyalty and increase market share and profitability.